ACCESSIBILITY STATEMENT

The Canadian Consumer Verification & Safety Bureau (CCVSB) is committed to ensuring that our digital services and information are accessible to all individuals, including persons with disabilities.

CCVSB strives to provide an inclusive, user-friendly online experience that supports equal access to information, services, and resources, regardless of technology or ability.

Our Commitment

CCVSB is actively working to improve the accessibility and usability of its website and digital content in accordance with recognized accessibility standards and best practices.

Where feasible, our website aims to align with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C).

Accessibility considerations are integrated into our website design, content structure, and ongoing updates.

Accessibility Features

The CCVSB website includes the following accessibility features where applicable:

Clear and consistent navigation structure
Readable fonts and sufficient colour contrast
Keyboard-accessible navigation for core functions
Compatibility with commonly used screen readers and assistive technologies
Descriptive text for key images and interface elements
Responsive design to support desktop, tablet, and mobile devices

Ongoing Improvements

CCVSB recognizes that accessibility is an ongoing process. We continue to review our website and digital tools to identify opportunities for improvement and to address accessibility barriers as they are identified.

Some third-party content, embedded tools, or external links may not be fully accessible. CCVSB does not control the accessibility of external websites but encourages providers to meet accessibility standards.

Feedback & Assistance

If you experience difficulty accessing any part of the CCVSB website, or if you require information in an alternative format, we encourage you to contact us.

We welcome feedback and will make reasonable efforts to address accessibility concerns in a timely manner.

Contact Information:
Email: info@ccvsb.ca

Scope of Statement

This Accessibility Statement applies to the CCVSB website and digital services operated by the Canadian Consumer Verification & Safety Bureau.