
​ACCESSIBILITY STATEMENT
Everyone, including those with disabilities, may access our digital services and information owing to the efforts of the Canadian Consumer Verification & Safety Bureau (CCVSB).
Regardless of technology or ability, CCVSB aspires to create an inclusive, user friendly online experience that allows fair access to information, services, and resources.
Our Commitment
In compliance with acknowledged accessibility standards and best practices, CCVSB is actively seeking to increase the usability and accessibility of its website and digital content.
Our website aims to comply with the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, whenever practicable.
Accessibility is considered in the design, information organization, and frequent updates of our website.
Accessibility Features
The CCVSB website includes the following accessibility features where applicable:
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A navigation framework that is unambiguous and consistent
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Readable fonts and sufficient colour contrast
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Keyboard accessible navigation for critical features
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Compatibility with assistive technologies and widely used screen readers
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Descriptive text for key images and interface elements
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Using responsive design to accommodate mobile, tablet, and desktop devices
Ongoing Improvements
Accessibility is a continual process, as acknowledged by CCVSB. In order to uncover areas for improvement and to remove accessibility impediments as they are identified, we continually examining our website and digital technologies.
Certain external connections, embedded tools, and third party information might not be totally available. While it encourages providers to comply to accessibility rules, CCVSB has no control over the accessibility of other websites.
Feedback & Assistance
If you want information in a different format or have issues accessing any aspect of the CCVSB website, we invite you to contact us.
We respect your thoughts and will make every attempt to immediately address any accessibility problems.
Contact Information:
Email: info@ccvsb.ca
Scope of Statement
The Canadian Consumer Verification & Safety Bureau's website and digital services are covered by this accessibility declaration.
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Last updated: January 2026