top of page

Privacy Policy

1. Purpose and Scope

The Canadian Consumer Verification & Safety Bureau (CCVSB) is committed to protecting the privacy, confidentiality, and security of personal information. This Privacy Policy explains how information is collected, used, stored, disclosed, and safeguarded when individuals access CCVSB services or website resources.

CCVSB is a private, independent, non-governmental organization. This policy is designed to align with applicable Canadian privacy principles, including those reflected in the Personal Information Protection and Electronic Documents Act (PIPEDA) and comparable provincial privacy legislation, where applicable.

​

2. Information We May Collect

CCVSB may collect information that is reasonably necessary to provide verification, documentation, and educational services, including:

  • Name and contact information

  • Business or service provider information submitted for verification

  • Documents voluntarily provided by users

  • Correspondence and inquiry details

  • Technical information such as IP address, browser type, and usage data

CCVSB does not collect personal information beyond what is reasonably required for the stated purpose of a service.

​

3. Use of Information

Information collected by CCVSB may be used for the following purposes:

  • Conducting verification and review services

  • Preparing verification reports or summaries

  • Responding to inquiries or requests

  • Improving services and website functionality

  • Maintaining internal records and compliance

  • Supporting fraud awareness and consumer education initiatives

Information is used only for the purpose for which it was collected, unless otherwise required or permitted by law.

​

4. Consent

By submitting information to CCVSB, users consent to the collection, use, and disclosure of information as outlined in this policy. Consent may be withdrawn at any time, subject to legal or contractual limitations.

​

5. Disclosure of Information

CCVSB does not sell, trade, or rent personal information.

Information may be disclosed only in limited circumstances, including:

  • With user consent

  • When required by law or legal process

  • To comply with court orders or lawful authority

  • To protect the safety, security, or integrity of CCVSB operations

  • To prevent fraud or misuse of services

CCVSB does not disclose personal information to government authorities except where legally required.

​

6. Data Accuracy and Retention

CCVSB makes reasonable efforts to ensure information is accurate at the time of collection.
Information is retained only for as long as necessary to fulfill service purposes or legal obligations, after which it is securely destroyed or anonymized.

​

7. Security Safeguards

CCVSB employs administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including:

  • Access controls

  • Secure data handling procedures

  • Confidentiality practices

No method of transmission or storage is entirely secure; however, reasonable measures are taken to reduce risk.

​

8. Third-Party Links

This website may contain links to external or third-party websites. CCVSB is not responsible for the privacy practices or content of external sites.

​

9. Access and Correction

Individuals may request access to their personal information or request corrections, subject to legal and operational limitations.

​

10. Changes to This Policy

This Privacy Policy may be updated periodically. Continued use of CCVSB services constitutes acceptance of any updates.

Legal Terms & Limitations

1. No Government Authority

The Canadian Consumer Verification & Safety Bureau is a private organization.
CCVSB is not a government agency, does not exercise regulatory authority, and does not act on behalf of any federal, provincial, or municipal body.

CCVSB does not issue licenses, approvals, certifications, or legally binding determinations.

​

2. No Legal, Financial, or Professional Advice

Information provided by CCVSB is general and informational only.
Nothing on this website or within CCVSB reports constitutes legal advice, financial advice, regulatory advice, or professional opinion.

Users should seek independent professional advice where appropriate.

​

3. Verification Limitations

Verification reports and assessments are based on:

  • Publicly available records

  • Information provided by users or third parties

  • Data available at the time of review

CCVSB does not guarantee the accuracy, completeness, or ongoing validity of information and does not warrant business performance, conduct, or outcomes.

Verification does not equal endorsement, certification, approval, or recommendation.

​

4. No Guarantee of Results

CCVSB does not guarantee:

  • Transaction outcomes

  • Dispute resolution

  • Financial recovery

  • Prevention of loss or harm

Decisions based on CCVSB information are made at the user’s discretion and risk.

​

5. Limitation of Liability

To the maximum extent permitted by law, CCVSB shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

  • Use of the website

  • Reliance on verification reports

  • Inaccuracies or omissions

  • Delays or service interruptions

  • Third-party actions or decisions

 

6. User Responsibility

Users are responsible for:

  • Verifying information independently

  • Exercising judgment

  • Ensuring compliance with applicable laws

  • Understanding that verification is informational, not determinative

 
7. Jurisdiction

These terms shall be governed by the laws of Canada and the applicable laws of the province in which CCVSB is registered, without regard to conflict-of-law principles.

​

8. Acceptance of Terms

Use of this website or CCVSB services constitutes acceptance of this Privacy and Legal Policy.

9. Contact

Questions regarding privacy or legal matters may be directed through the Contact page.

bottom of page