The CCVSB Certification Program exists to:

• Provide consumers with objective, up-to-date verification information

• Encourage transparency, accountability, and ethical business practices

• Assist businesses in demonstrating commitment to consumer protection and safety

• Reduce consumer exposure to fraud, misrepresentation, and non-compliant operators

 

Eligibility for CCVSB Certificate of Verification

Certification may be requested by:

• Corporations, partnerships, or sole proprietors operating in Canada

• Businesses in good standing at the time of application

• Organizations willing to provide complete and accurate documentation for verification

Certain high-risk or regulated industries may be subject to enhanced assessment requirements or limited eligibility.

 

Certification Request Process

Step 1: Submission of Application

Organizations seeking CCVSB certification must submit a formal certification request by email to info@ccvsb.ca, together with all required documentation.

At this time, the CCVSB online portal is designated for verification service submissions only. Certification requests are accepted and processed through direct submission to CCVSB.

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Step 2: Verification & Assessment

CCVSB conducts a private assessment based on submitted information, public records, and applicable verification checks.

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Step 3: Determination

Upon completion of the assessment, CCVSB will issue one of the following determinations:

• Certified – Active

• Certified with Conditions

• Not Certified

 

Step 4: Issuance of CCVSB Certificate of Verification

Successful applicants receive a CCVSB Certificate of Verification, including:

• Unique certificate number

• Issue date

• Expiration date

• Verification status

• Public verification link

 

Certification Validity & Renewal

• Standard certification validity: 12 months

• Certification expires automatically on the stated expiration date

• Renewal requires reassessment and updated documentation

• CCVSB reserves the right to shorten certification periods based on risk factors

Expired certifications may not be displayed or represented as active.

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Certification Requirements

Applicants must provide, where applicable:​

Business Identity

• Legal business name and operating name

• Business registration or incorporation documents

• Registered business address

• Ownership or authorized signing authority confirmation

 

Tax & Regulatory Standing

• Valid GST/HST/RST/QST number (if applicable)

• Confirmation of active business status

• WorkSafe clearance letter (where applicable)

 

Insurance & Compliance

• Proof of commercial general liability insurance

• Proof of professional or industry-specific insurance (if applicable)

• Confirmation of compliance with applicable provincial or federal requirements

 

Operational Transparency

• Contact information available to consumers

• Clear refund, dispute, or complaint handling process

• No active pattern of unresolved consumer deception identified during review

Submission of false, misleading, or incomplete information may result in denial or revocation.

Certification Terms & Conditions

Nature of Certification

CCVSB certification:

• Is a private verification outcome

• Reflects information available at the time of assessment

• Does not guarantee future performance, conduct, or outcomes

• Does not replace consumer due diligence

Certification is not a warranty, insurance policy, or guarantee of service quality.

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Use of Certification & Marks

Certified businesses may:

• Display the CCVSB certificate and trust seal during the active certification period

• Reference their certification status accurately and without alteration

Certified businesses may not:

• Imply government approval or regulatory authority

• Modify certificate wording, design, or validity dates

• Use certification after expiration or revocation

Misuse may result in immediate revocation.

Revocation, Suspension & Status Changes

Grounds for Revocation or Suspension

CCVSB reserves the right to suspend or revoke certification at any time if:

• Material misrepresentation or false information is identified

• Certification requirements are no longer met

• Insurance, registration, or compliance lapses

• Consumer harm, fraud, or deceptive practices are substantiated

• The business misuses CCVSB certification or branding

• Legal or regulatory action materially impacts business integrity

 

Revocation Process

Where appropriate:

1. CCVSB may notify the business of identified concerns

2. The business may be given a limited opportunity to respond

3. CCVSB will determine whether certification remains valid

In cases involving serious risk to consumers, immediate revocation without prior notice may occur.

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Effect of Revocation

Upon revocation or suspension:

• Certification becomes void immediately

• All CCVSB certificates, seals, and references must be removed

• Public verification status will reflect Revoked or Suspended

• No refund is issued for revoked certifications

 

Public Verification & Transparency

Each certification is linked to a public CCVSB verification record indicating:

• Certification status

• Issue and expiration dates

• Revocation or suspension notices (if applicable)

This system exists to protect consumers and prevent misuse of certification credentials.

Legal Disclaimer

CCVSB is an independent, non-governmental organization.
Certification does not constitute licensing, regulatory approval, enforcement authority, or government endorsement.
CCVSB assumes no liability for business actions, consumer transactions, or third-party reliance on certification status.