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Fraud & Scam Education – Canada

Fraud & Scam Education provides objective, public-interest information to help individuals and organizations recognize common fraud patterns, understand risk indicators, and reduce exposure to preventable financial loss.

This information is provided by the Canadian Consumer Verification & Safety Bureau (CCVSB), an independent organization dedicated to business verification, risk-based assessment, and consumer safety education.

Purpose of Fraud & Scam Education

Fraud and deceptive practices continue to affect individuals, businesses, and organizations across Canada. Many incidents occur when payments are made quickly, information is shared without verification, or representations are accepted without sufficient review.

CCVSB’s Fraud & Scam Education materials are intended to:

  • Improve public awareness of common fraud methods

  • Help individuals identify early warning signs

  • Encourage verification before payment or commitment

  • Support informed and cautious decision-making

This information is educational in nature and does not replace law enforcement, regulatory authorities, or professional advice.

Understanding Fraud and Scams

Fraud and scams may involve misrepresentation, impersonation, false urgency, or misleading claims designed to obtain money, goods, or personal information.

These activities can occur through:

  • Phone calls

  • Emails and text messages

  • Online marketplaces and social media

  • In-person interactions

  • Business-to-business transactions

Fraud methods evolve over time, and no single indicator confirms wrongdoing. Awareness of patterns is essential.

Common Fraud & Scam Categories

Impersonation & Authority Scams

  • These involve individuals falsely claiming to represent:

  • Government agencies

  • Financial institutions

  • Utility providers

  • Well-known organizations or businesses

  • Common indicators may include urgent payment demands, threats, or requests for confidential information.

Contractor & Service Provider Scams

  • May involve:

  • Requests for large advance payments

  • Pressure to proceed immediately

  • Unverifiable business information

  • Sudden changes to pricing or scope

  • Consumers are encouraged to verify contractors before payment.

Online Seller & Marketplace Scams

  • Often associated with:

  • Newly created seller profiles

  • Requests to move transactions off established platforms

  • Non-reversible payment methods

  • Inconsistent or copied listings

Advance-Fee & Deposit Scams

  • These may involve:

  • Promises of goods or services following payment

  • Requests for deposits with limited documentation

  • Pressure-based deadlines

  • Advance payments increase risk when verification has not been completed.

Payment Redirection & Invoice Fraud

  • Common in business settings and may include:

  • Sudden changes to payment instructions

  • Requests to redirect payments to new accounts

  • Emails or messages mimicking legitimate contacts

  • Independent verification is recommended before processing changes.

Investment & Opportunity Scams

  • May involve:

  • Guaranteed or unusually high returns

  • Limited-time offers

  • Requests for secrecy

  • Pressure to act quickly

  • Legitimate opportunities allow time for review and verification.

Common Fraud Warning Indicators

While no single indicator confirms fraud, increased caution is advised when encountering:

  • Urgent or threatening communication

  • Requests for secrecy

  • Non-standard or non-traceable payment methods

  • Refusal to provide verifiable information

  • Inconsistent or changing details

Multiple indicators may increase risk.

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What CCVSB Fraud & Scam Education Does Not Do

For clarity and transparency, CCVSB fraud and scam education:

  • Does not investigate crimes

  • Does not determine criminal intent

  • Does not replace police or regulators

  • Does not provide legal determinations

  • Does not recover funds or intervene in disputes

CCVSB provides informational and preventive guidance only.

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How Verification Can Reduce Fraud Risk

Verification before payment or commitment can help identify:

  • Whether a business or seller is verifiable

  • Whether representations appear consistent

  • Whether observable risk indicators are present

CCVSB encourages verification as part of a broader risk-reduction approach.

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Who Should Use This Information

Fraud & Scam Education may be useful for:

  • Consumers

  • Small businesses

  • Property owners and managers

  • Organizations processing payments

  • Individuals engaging in online or unfamiliar transactions

 

When to Apply Fraud Awareness Practices

Fraud awareness is especially important before:

  • Sending payments or deposits

  • Sharing personal or financial information

  • Signing contracts or agreements

  • Responding to urgent payment requests

Early caution can reduce exposure to preventable harm.

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CCVSB’s Role in Fraud Prevention Education

CCVSB supports fraud prevention through:

  • Public education materials

  • Risk-based verification services

  • Consumer guidance resources

  • Standardized assessment methodologies

All materials are developed with an emphasis on neutrality, accuracy, and public safety.

Important Disclaimer

The Canadian Consumer Verification & Safety Bureau (CCVSB) is a private, independent, non-government organization.

Fraud & Scam Education materials:

  • Are provided for informational purposes only

  • Do not constitute legal, financial, or investigative advice

  • Do not replace law enforcement or regulatory authorities

  • Should be considered alongside professional guidance

Individuals who believe they may be a victim of fraud are encouraged to contact appropriate authorities.

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Additional Resources

CCVSB provides related resources, including:

  • Business Legitimacy Checks

  • Contractor & Tradesperson Verification

  • Online Seller & Marketplace Safety Guidance

  • Before You Pay: Verification Guidance

Official Source

All official CCVSB education materials and verification services are published exclusively through our website.

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